Convincing means making someone believe as you do and influence him or her to take action.

In order to convince people of something, you need some basic elements:
  • Explain the context to peoplen
  • Give similar examples, which people can relate to
  • Give factual and relevant information. Use facts and evidences
  • Make sure you understand the issue and be prepared to answer questions
  • A solution to the issue you want to solve, which is reasonable
  • Know the person you are talking to, what does he/she find important?
  • Be patient
  • Don’t force people to believe your story. Give them the chance to reflect on it themselves

Take action! Choose an issue you find important and you really care about. Convince your family members or friends that they too should care about this issue by using the techniques explained above!



Presentation skills are important to make some content or a message look very attractive. Here are some tips which will help you to make a good presentation:

  • If you are using a PowerPoint for your presentation, try not to use too much text. Instead use visuals which support the information you are sharing. These can be graphics, images, animations or videos, which introduce or explain the topic.
  • If you do not have PowerPoint or other visual aids for your presentation, make sure you spice things up by using a lot of examples from real life. This makes concepts less difficult and more easy to relate with.
  • Ask questions! It is boring to listen to a monologue, so keep people interested by asking them about their experiences, examples, or just fact based questions.
  • Before your presentation, think carefully about the core message you want to send and why it is important.

The main characteristics of a strong message:
o Simplicity
o Unexpected
o Concrete
o Credibility
o Emotions
o Story

  • Plan and practice your presentation, this will make you feel more at ease, less nervous and more confident.
  • Speak slowly and comfortably
  • Don’t make your presentation unnecessarily long, aim for quality instead

Ask some questions before you start preparing your presentation:
o How much do you have?
o Who will be your audience?
o Where will you present?
o What does your audience expects from you?
o What is your goal?
o What medium and method will be most effective?

Take action! Make a presentation about a topic you find important in your community, using the tips above, and present it to your friends, peers, family…



Being a facilitator is a very important role when transferring information to a group of people. Facilitation means guiding new learners in the process of internalizing knowledge and putting that knowledge into practice.

Facilitation does not mean that you educate learners or tell them what to do. A good facilitator helps learners understand why they find this knowledge important, what they want to achieve with this, and the facilitator also guides them through realizing their objectives.

As a facilitator it is important you let your learners think, speak and answer their own questions. Facilitation is a two-way street. You reach your objectives by letting your learners become active and involved. They become an important part of the session; you discuss, probe, and hardly ever tell them the right answer – they have to find out themselves.

Some key skills for good facilitation are
  • Listening: It is important to listen to your audience, to know what their needs and wishes are, and what they are expecting from the facilitation process. See below how to be a good listener.
  • Creating a safe environment: This is important so that your audience feels at ease to contribute to the conversation or activities on a pair with others.
  • Encouraging & supporting: A facilitator needs to encourage his audience to translate knowledge into practice and support them to realise their goals
  • Challenging: It is very important that the facilitators asks good questions to challenge common knowledge or assumptions. Only through challenging an audience, will they come up with new and creative ideas!

Below you find an overview of skills which apply to a facilitator. Which of these are you already good at?

  • Kind
  • role model
  • thinker
  • mentor
  • reflective
  • leader
  • patient
  • communicator
  • problem solver
  • approachable

  • reliable
  • expressive
  • learner
  • collaborator
  • empathises
  • shares
  • imaginative
  • adaptable
  • willing
  • energetic

  • enthusiastic
  • integrity
  • explorer
  • giving
  • flexible
  • realistic
  • inspired
  • positive
  • challenging
  • creative

  • passionate
  • visionary
  • keen
  • coach
  • supportive
  • pedagogy
  • logical
  • informal
  • listener
  • committed

A facilitator doesn’t need to be an expert, but needs to guide others, while at the same time giving them space to make their own decisions and choices for taking action. A participatory approach is the best way to do this:


  • Focus on the student
  • Facilitate the process
  • Build confidence and trust
  • Focus on the process
  • Participative methods with workbook


  • Focus on the subject
  • Only be the expert
  • Enforce authority and discipline
  • Focus on the end result
  • Frontal teaching

Take action! By facilitating an information session about Sexual and Reproductive Health Rights and Human Rights in your community.


Interpersonal Skills & Talking to Peers

Interpersonal skills refer to your ability to have confidence in yourself, speak your mind, and explain your point convincingly. It is also about understanding other people’s points of view and comparing them with your own.

Peers are people who are similar to you, because you have the same age, background, education, community, school… Talking to peers about issues you think are important, like those you have learnt of from these courses, is a critical part of developing interpersonal skills. You may also want to do this because you want your peers to take action along with you.

If you want to discuss difficult issues with peers, you can use some techniques, because you already have some things in common which you can use to talk to them

Think about how you formulate your message:
  • Explain them exactly what you want to achieve and why it is important
  • What do you have in common? Why should you both care?
  • Be honest about your intentions, don’t tell lies
  • Understand the person you are talking to, what does s/he find important?
How to communicate effectively:
  • Ask your peers for their advice and opinions. This will make them feel valued and important, and more likely to see your standpoint.
  • Make them part of what you want to achieve; of the project

Be creative in your communication!

Use the appropriate tools. There are so many tools to use like social media platforms; leaflets, brochures and posters; discussions or group sessions; other interactive, game-based sessions…, but be aware that there are some messages you can send on Twitter, others that should be sent via email, and then those that need a face-to-face conversation. Using the right medium to send a message can make all the difference in the world when it comes to how your message will be received.

Take action! Think about an issue that is important to you, and talk to your peers about why this is important and why they should care too!


Self improvement

Think about your strengths and qualities, to see where you are already good at. It is also important to identify your weaknesses to understand what you could improve or where you need help from others. Only when you know what to improve, will you be able to work on it. This way, you can also set goals for yourself to get better in certain things.

Take action! Read the skills below and then download the worksheet to see what skills you can improve!

• Honesty
Tell the truth to people, they will trust you more.

• Public speaking
Being a good speaker is important to convince others of your ideas.

• Confidence
Believe in and feel good about yourself.

• Commitment
Show that you care and find a goal to reach important.

• Motivator
Help keep others' spirits up and encourage them to do their best.

• Positive attitude
Make sure you enjoy what you are doing and affront things to do in a positive manner.

• Creativity
Use your imagination to think out of the box, come up with new ideas.

• Teamwork
Make sure you can work well in a team and divide roles and responsibilities.

• Self-improvement
Always try to get better at what you are doing.

• Courage
Don’t be afraid to do something bold or try something new.

• Delegating
Assign tasks to others to complete if you think other could help you do it.

• Presenting
Make sure you can explain your ideas to other people in a clear way.

• Intuition
Trust your gut feeling!

• Inspiring
Show that you can inspire other people to come up with new ideas.

• Self-awareness
Know yourself, your strengths and weaknesses to improve.

• Relationship building
Have good contacts with people around you.

• Flexible
Learn a new task and/or work in a different area with different people. Be flexible about your tasks and open to learn and do new things.

• Computer skills
Working with a computer is always helpful to communicate, present,….

• Assertive
Be clear about what you want and what you don’t want. Don’t let people walk over you.

• Integrity
Be honest about what you want and need at work.

• Communication
Speak and/or write well and make your ideas clear to others.

• Sense of humour
Laugh with jokes, don’t take everything too seriously.

• Open
Be clear about your ideas, goals and agenda.

• Problem solving
Come up with good ideas to solve a problem.

• Analysing issues
Break a problem down to see what is really going on and fully understand the problem.

• Strategic
Think about the best possible way to reach your goal.

• Friendly
Be friendly to your clients or the people you are working with.

• Planning
Arrange your schedule, your work/plan events/put things in order so that they run smoothly.

• Persuasion
Convince others of your ideas, goals, motivations,…

• Care for others
Show that you think the ideas of others are important, and that you want to help people reach their goals.


Public Speaking

Public speaking is something that all of us have to do at a certain point, whether it is in a workshop, at school, at an event or at a community gathering. This is a very important life skill, because it is often through public speaking that one can share a message. Here are some practical tips to prepare yourself for an occasion where you will have to speak in public:

  • Understand the audience for which you will be presenting
  • Inform yourself well on the topic you want to speak about
  • Make sure you know exactly which key message you want to spread and what the result of your speech should be. What do you want to happen after you speech?
  • Write down your presentation. This helps you think about all things you want to say. Don’t read your script out loud during your presentation, instead you can use some key points
  • Practice, practice, practice! Even try it in front of the mirror or with a friend who might give you some helpful feedback.
  • Relax
  • Know how much time you have for your speech
  • Keep it natural, be yourself and don’t try to be someone else
  • Always look at the audience, try to make eye contact
  • Allow for questions

Take action! Make a public speech in your community, whether it is at school, to your friends or family, about an issue you find very important for people to know about.



Fundraising means gathering contributions from people who want to help your cause. These contributions can be financial, i.e. people can give you some money to help you develop your project. Other people might decide to help you in other ways, for example, by investing their time and volunteering for your project, sharing their knowledge and expertise …

Some tips and ideas to raise funds:

  • Make sure you specify your fundraising action. Be specific: what is this issue about? Where will the money or contributions go to?
  • What do you expect as a result from the fundraising?
  • Have a good slogan! Make it catchy so that people are intrigued!
  • Plan where you will do your action. What’s the best place to meet your target audience?
  • Ask friends to help you out! The more the merrier!
  • Think of crowd sourcing or crowd funding, i.e. getting services or funds from several different people in your network, either through an online platform (this might be more complicated) or simply through friends, family and their networks.
  • Make it fun! If people enjoy your action, it is more likely they would want to contribute. For example, by playing music, dancing, decorations…

Take action! Organize a fundraising event with friends for the cause you really want to put in the spotlight in your community. Share the picture of the event in our Facebook community!



Negotiating means discussing with certain people to reach an outcome which is beneficial for everyone. When negotiating, everyone involved tries to get most out of the discussion for their own advantage. But at a certain point, agreements or compromises have to be made.

Here are some negotiation techniques:

  • Set your goal and objectives: What do you want to achieve? You don’t stop negotiating before you reached...
  • Be respectful towards everyone you are dealing with
  • Be professional, don’t criticize other people
  • Be prepared, know what you want to say or explain. Also do some research on the issue before starting to negotiate, so you have good arguments, collect evidence
  • Try to hold everyone in the negotiation to account for commitments they have made in the past regarding the issue
  • Tell the truth. Don’t try to make things sensational by telling lies
  • Know who agrees and who disagrees with the issue
  • Have a specific request.

Take action! Meet up with a friend and test your negotiation skills. Choose one of the issues below you want to debate about, and make sure you both choose a different point of view. What helps in developing your negotiating skills is taking the side of the party you do not agree. For example: if you are pro-abortion, then try to come up with arguments for people who are against abortion.


- Abortion

- Everyone should have access to health services

- Everyone should have access to contraceptives

- It is important that youth participate in civil society

- Young people should take leadership roles


Team Building

Team building is about activities to make social bonds or relations within a group stronger. It is very important if you work with a group of people towards a common goal, because it identifies personalities, roles and expectations within the group.
Before planning your activity, spend some time to think about the structure of your team. What are your team’s strengths? What are its weaknesses? These questions below can help you reflect:

  • Is everyone getting along, or are there some tensions/conflicts in the group?
  • Do all members of the team know each other?
  • Are all team members working towards the same goal?
  • Is there good communication in the team?
  • Are people in your team working individually or collectively?
  • Are all members of the team motivated?

Based on your answers to these questions, try to find a matching team building activity. Click on the themes below to find an interesting activity!
Getting to know each other
Team work

Take action! Organize a good team building activity with people you work with regularly!



Having good organizing skills is important, not only to plan activities, but also to delegate tasks and plan who should take which responsibilities. Read the tips below to improve your organization skills;

  • Prioritize by making a list with the most important activities on top
  • Keep an agenda in which you keep your daily schedule
  • Delegate by giving some tasks and responsibilities to others
  • Know your missions
  • Think ahead
  • Know your limits
  • Have fun!

Another element of organization skills is managing a group of people. There are different ways to manage a group. You can do this by carefully planning activities or a schedule, or by listening to what your group needs.

An important element of managing a group is creating a good atmosphere. Only then will you have a positive workflow and reach your goals as a team. It is part of creating a safe environment for the people you are working with, to make them feel comfortable and at ease.

One way to do this is by doing icebreakers. Icebreakers are also called warm-ups and are types of games or fun activities to let people feel at ease. You often use them at the beginning of a working session to let people get to know each other or to introduce an activity. You can also use energizers in between activities, which are a bit more active and energize people!

Download the Icebreakers manual from Alliance here:

Take action! Organize a meeting in your community about the youth topic you find most important within your country. Try to get other people involved too and divide tasks and responsibilities.



Debating is an important skill when you want to defend your arguments, or attack arguments of others. It asks some practice, but with these tips below, you can make a good start!

  • Be professional. Don’t insult people you are debating with
  • Focus on what the opposing side’s idea is and think about what they could bring as an argument during your preparation. Make sure that you find counter arguments for all their arguments.
  • Limit your arguments to four
  • Present your arguments in a logic and clear way. Don’t speak too long
  • Only use information which really supports your argument in the debate
  • Prepare a good conclusion for your argument, a final summary of your position. You can here again highlight the crucial issues.

Take action! Organize a debating contest in your school or community! You can bring forward the issues people should prepare, and take part in the contest yourself!



Communication is about transferring a message to another person. Good communication is crucial in everyone’s life, as you need to communicate with other people daily. But if you want to be a leader, a change maker, or raise awareness among people, then you definitely need to have some good communication skills.

Find out how you can improve your communication skills:
  • Don’t be afraid to say what you think. Express your opinion, while being respectful to other people’s opinions
  • Make eye contact with the people you are communicating with
  • Use your body language!
  • Don’t send mixed messages. The words you are saying must be in line with your body language and facial expressions. For example, if you convincing someone about the urgency of an issue, you need to be serious and not giggling.
  • Listen to what other people are saying to you, so that you can engage in a conversation, debate or discussion
  • Use the right words. If you are not sure what a word means, then don’t use it.
  • Speak calmly and slowly. People who speak quickly come across as being very nervous.

Only a small percentage of communication involves actual words: 7%, to be exact. In fact, 55% of communication is visual (body language, eye contact) . And 38% is vocal (pitch, speed, volume, tone of voice)

Take action! Practise the tips above with your friends and family or even in front of a mirror. Are your communication skills effective? What do you need to improve?


Report Writing

Report writing is important if you want to report or transfer information on certain events. It can be used to keep track of information or to convince people that certain decisions need to be made.

Elements of a good report;

  • A catchy title: use your creativity to make an attractive and fun title! You need to make people curious about the report!
  • Start the report with a summary of the report, by writing out the most important points.
  • Introduce why this report is made and why is matters
  • Write the information you want to transfer in the main section.
  • Bring everything together in the conclusion and you can also insert your own point of view.
  • Write down recommendations which explain what needs to be done

To write a good report;

  • Know what you are writing. Make sure you understand the topic completely
  • Know what message you want to transfer and what is the core you want to tell
  • Know who you are writing this report for and understand what they would want to read
  • Make easy sentences, don’t use words you don’t understand yourself!
  • Keep it short! Quality over quantity!

Take action! Practice your report writing skills by writing a report with the sections explained above. You can choose to make a report about a school event, family reunion, community gathering, etc.



What is important to know when working together with young people? Read the tips below to improve your skills!
  • Discuss with young people as equals. Respect and value their opinions, beliefs and ideas.
  • Explain them that their ideas are important too.
  • Work in a location where youth feel comfortable and safe.
  • Do some activities with youth to win their trust, for example sharing something personal about yourself.
  • When a young person is not speaking, that doesn’t mean he/she has no opinion. Give them time to open up and feel comfortable.
  • Be open and non-judgemental* Do activities with young people to strengthen their confidence.
  • Offer support if they ask for it.
  • Take them seriously.
  • Make your work with youth interactive and fun.
  • Don’t make assumptions about individuals.

Take action! Try to think about these tips the next time you are working/speaking with young people!



Motivating others is very important if you want to convince people about why your cause or issue matters. Motivation is important if you want people to reach a (common) goal. Read some tips on how to motivate the people around you:

  • Listen to others: Motivation has to come from the inside of people. So that is why it is important you get to know people, before you understand them and what could motivate them. Find out what people really want before starting to encouraging them.
  • Ask questions! If you want to know what people want, then it is not enough to listen. You have to show your interest by asking questions yourself about people’s goals, dreams and motivations. Therefore, it is best to ask open ended questions, such as: ‘Why do you want to do that?’
  • Encourage others. But therefore you need to know people a little bit and know what pushes them. You can encourage people by saying friendly things, such as; ‘I think you would be a great communicator, you are so social!’
  • Help! Ask people how you can help them, what your role can be!

Take action! Try to motivate at least 2 people around you to make a difference! Ask them about what they find important in their community, and encourage them to take action to make a change. Use the tips below!


Body Language

If you facilitate or present certain information to other people, then you might encounter sensitive issues, or topics which are more difficult to talk about. It is therefore very important that you have the right body language when talking about these topics.

Your posture includes how you hold your head, shoulders, legs, arms, and hips. Each of these parts of your body work separately as well as together to send non-verbal cues. Examples include tilting your head, slumping your shoulders, turning your hips sideways, and the like.

  • High poses – open, relaxed, confident, comfortable, captivating.
  • Low poses – closed, uncomfortable, uncertain

The tips below will help you with this:

  • Take an active listening pose by focusing on what the other person is saying, looking that person in the eyes and not being distracted by factors around you (such as you cell phone)
  • Don’t cross your arms over each other while talking, because this shows you are very defensive
  • Shake hands when someone new enters the room to introduce yourself and connect with that person
  • Have an open facial expression, for example by smiling
  • Use your hands when talking, this will support what you are saying and make the audience better understand.
  • Eye contact : Express feelings based on intensity and length of eye contact, and the like. Don’t lock your eyes to only couple of people, but try to make everyone feel like you’re talking to them.
  • Movement:– Your movement, whether using your entire body or just part of your body, is both flexible and commanding. For instance, moving toward another person may send a message of dominance or assertiveness, while moving away from another person may send a message of avoidance, submission, or simply bringing the interaction to a close.
Take action! Practice the different body languages described below in the mirror

  • Being defensive
  • Being open, relaxed
  • Being confident
  • Being bored
  • Being thoughtful
  • Being angry or frustrated
  • Being honest
  • Being positive or negative
  • Being impatient
  • Being interested
  • Being insecure